Effective Date: [27/04/25]
BulamarketFj t/a: Beonam Enterprise,values your privacy. This Privacy Policy describes how we collect, use, disclose, and protect your personal data when you use our multivendor website and services (the “Platform”), including as a vendor, buyer, or visitor.
By using our Platform, you agree to the terms of this Privacy Policy.
1. Information We Collect
We collect different types of personal information depending on how you interact with our Platform.
a. Information Provided by Users
Buyers
- Full name
- Email address
- Shipping and billing address
- Phone number
- Account login details
- Payment information (handled securely by third-party payment processors)
- Purchase history
- Product reviews and comments
Vendors
- Full name and/or business name registration infor
- Store name, logo, and contact details
- Email address and phone number
- Bank or payout details
- Product listings, descriptions, pricing, and images
- Communication with customers and our support team
All Users
- Communications with us (support inquiries, emails, messages)
- Profile preferences
- Any other personal information submitted during registration or use of the Platform
b. Automatically Collected Information
- IP address
- Device type, operating system, browser type
- Browsing activity and interaction with the site
- Date/time of access
- Referring website address
- Session duration and clickstream data
This information is collected through cookies, log files, web beacons, and other tracking technologies.
2. How We Use Your Information
We use personal information for the following purposes:
- To create and manage user accounts
- To facilitate and process orders, payments, and deliveries
- To provide customer and vendor support
- To connect buyers and vendors
- To verify identities and prevent fraud
- To personalize the shopping experience
- To send transactional communications (order updates, receipts, etc.)
- To send marketing communications (with consent where required)
- To analyze site performance and user behavior
- To comply with legal obligations
3. Sharing and Disclosure of Your Information
We may share your data with:
- Third-Party Service Providers: For payment processing, shipping, analytics, email communications, hosting, and customer service.
- Other Users: Buyer name, shipping address, and contact information may be shared with vendors to fulfill orders. Vendors’ store information may be publicly displayed.
- Legal Authorities: If required to comply with legal processes, enforce our Terms of Service, or protect rights and safety.
- Business Transfers: In case of a merger, acquisition, or sale of assets, your information may be transferred to the new entity.
We do not sell your personal data to third parties.
4. Cookies and Tracking Technologies
We use cookies and similar technologies to:
- Recognize returning users
- Keep you logged in
- Remember your preferences
- Analyze user behavior and improve site functionality
- Show targeted advertisements (if applicable)
You may control cookies through your browser settings. Disabling cookies may affect your user experience.
5. Your Rights and Choices
Depending on your jurisdiction, you may have the right to:
- Access and request a copy of your personal data
- Correct or update your personal data
- Delete your personal data (“Right to be forgotten”)
- Object to or restrict processing
- Withdraw consent
- Opt out of marketing communications
- Data portability
To exercise your rights, please contact us at [[email protected]]. We may request additional verification to process your request.
6. Data Retention
We retain your personal data for as long as necessary to provide our services and fulfill the purposes outlined in this policy. We may retain certain information for legal or tax purposes, dispute resolution, or enforcement of our agreements.
7. Data Security
We take reasonable organizational, technical, and administrative measures to protect your personal data against unauthorized access, alteration, disclosure, or destruction. However, no system is completely secure, and we cannot guarantee the security of your data.
Please safeguard your login credentials and notify us immediately of any unauthorized access to your account.
8. International Data Transfers
If you are accessing the Platform from outside [Your Country], your data may be transferred to and processed in a different country. We take steps to ensure that your data is treated securely and in accordance with this Privacy Policy and applicable laws.
9. Children’s Privacy
Our services are not directed to individuals under the age of 13 (or the applicable minimum age). We do not knowingly collect personal data from children. If we become aware that we have collected such data, we will take steps to delete it.
10. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. We will notify you of significant changes by posting the updated policy on this page with a revised “Effective Date.” Continued use of the Platform indicates your acceptance of the updated policy.
11. Contact Us
If you have any questions or concerns about this Privacy Policy or how we handle your data, please contact us:
📧 Email: [[email protected]]
📍 Address: [Lot 107 Tivi Place, Kinoya]
